Terms and conditions

These Terms and Conditions apply to the Elite Summit Conferences website, conference registrations and events operated by Elite Summit Conferences.

By using our website, registering for an Elite Summit Conference or attending one of our events, you agree to these Terms and Conditions.

In these Terms and Conditions, "Elite Summit", "we", "us" and "our" mean Elite Summit Conferences.

1. About Elite Summit Conferences

Elite Summit Conferences provides professional development conferences in selected destinations in Australia and overseas.

Each conference may have its own:

• dates
• location
• professional development content
• registration price
• inclusions
• schedule
• audience
• sponsorship opportunities

Conference-specific information published on the relevant event page forms part of these Terms and Conditions.

Where conference-specific terms expressly differ from these general Terms and Conditions, the conference-specific terms will apply to that event.

2. Conference registration

A conference registration is not confirmed until the registration process has been completed and payment has been successfully received through the relevant registration platform.

Registration is for the person named on the registration.

You must provide accurate and complete information when registering.

We may contact registered attendees using the contact details provided during registration in relation to:

• registration administration
• event changes
• venue information
• conference access
• professional development activities
• important event information

Conference places may be limited.

We may close registrations when an event reaches capacity.

3. Registration prices

All registration prices are displayed in Australian dollars unless otherwise stated.

Where stated, prices include GST.

Registration prices and offers may vary between conferences.

We may offer:

• early bird registration
• standard registration
• promotional registration offers
• group registration arrangements

Eligibility conditions may apply to registration offers.

Submitting a registration after an advertised offer has ended or reached its allocation does not entitle the attendee to the earlier price.

4. What is included

The inclusions for each conference are listed on the relevant conference page or registration page.

Unless expressly stated otherwise, conference registration does not include:

• flights
• accommodation
• airport transfers
• passports
• visas
• travel insurance
• personal travel expenses
• meals and drinks outside the advertised conference inclusions
• activities booked independently by the attendee

Attendees are responsible for reviewing the inclusions before completing registration.

5. Cancellations by attendees

Conference registrations are non-refundable if an attendee changes their mind or is unable to attend, except where a refund or other remedy is required by law.

This includes, but is not limited to, an attendee being unable to attend because of:

• personal circumstances
• work commitments
• changes to personal travel plans
• missed or cancelled flights
• passport or visa issues
• illness
• failure to obtain leave
• family circumstances

We strongly recommend that attendees obtain suitable travel insurance at the time they register and make travel arrangements.

Any request relating to exceptional circumstances may be considered by Elite Summit Conferences at our discretion. Considering a request does not guarantee a refund.

Nothing in this section limits any rights an attendee may have under the Australian Consumer Law.

6. Registration transfers

Conference registrations must not be resold or advertised for resale without the prior written approval of Elite Summit Conferences.

If you are unable to attend, you may contact us to request that your registration be transferred to another person.

Registration transfer requests are subject to approval by Elite Summit Conferences and may require updated attendee information.

The replacement attendee must meet any applicable eligibility requirements for the conference.

Contact:

info@elitesummit.com.au

7. Conference cancellation

If Elite Summit Conferences cancels a conference and does not provide the conference as purchased, registered attendees will receive a 100% refund of the conference registration amount paid to Elite Summit Conferences.

Refunds will generally be returned using the original payment method where reasonably possible.

Our responsibility for a cancelled conference is limited to the conference registration and other amounts paid directly to Elite Summit Conferences, except to the extent otherwise required by law.

We are not responsible for refunds or losses relating to independently arranged:

• flights
• accommodation
• transfers
• tours
• travel activities
• other travel expenses

Attendees should consider this risk when arranging travel and should review the cancellation conditions of their travel providers.

8. Event changes and rescheduling

Conference programs are developed in advance and may change.

Elite Summit Conferences may make reasonable changes to:

• speakers
• presenters
• session topics
• schedules
• session order
• conference format
• room allocations
• venue arrangements
• capacities

We will make reasonable efforts to notify registered attendees of significant changes.

A change to an individual speaker, session or timetable does not automatically entitle an attendee to a refund.

If Elite Summit Conferences makes a major change to an event, including a material change to the event dates or destination, we will provide attendees with the remedies required under Australian Consumer Law.

Where appropriate, this may include the option to:

• attend the rescheduled or replacement event
• transfer the registration
• receive a refund

9. Events beyond our reasonable control

Events may be affected by circumstances beyond the reasonable control of Elite Summit Conferences.

These circumstances may include:

• natural disasters
• severe weather
• war
• terrorism
• civil unrest
• strikes
• epidemics or pandemics
• government restrictions
• border restrictions
• venue closure
• major transport disruption
• acts or directions of government authorities
• other events that make delivery of the conference unsafe, illegal or impracticable

If an event is affected by circumstances beyond our reasonable control, we will assess the circumstances and provide attendees with information about the proposed outcome.

This may include:

• changes to the conference
• a change of venue
• rescheduling
• an alternative conference format
• cancellation

Any refund, credit or other remedy will be provided in accordance with these Terms and Conditions and applicable Australian law.

10. Travel and accommodation

Elite Summit Conferences is not a travel agent and does not provide travel or accommodation services unless expressly stated as part of a conference registration.

Attendees are responsible for arranging their own:

• flights
• accommodation
• transfers
• passports
• visas
• travel documentation
• travel insurance

Attendees are responsible for ensuring they meet all entry, immigration, health and travel requirements applying to their destination.

Elite Summit Conferences is not responsible for the acts, omissions, cancellations or changes of independent airlines, hotels, tour operators, insurers or other third-party travel providers.

Any travel or accommodation recommendations, links or partner offers provided by Elite Summit Conferences are provided for convenience.

Attendees should review and accept the relevant third party's own terms and conditions before making a purchase.

11. Travel insurance

We strongly recommend that attendees obtain comprehensive travel insurance as soon as they register for a conference or make travel arrangements.

Attendees should consider cover for:

• cancellation
• illness
• injury
• travel disruption
• lost or damaged property
• emergency medical expenses
• other relevant travel risks

Elite Summit Conferences does not provide insurance advice and does not guarantee that any particular insurance policy will cover an attendee's circumstances.

12. Attendee responsibility and conduct

Attendees are responsible for their own personal safety, conduct and belongings while attending a conference and travelling to or from a conference.

Attendees must:

• behave respectfully towards other attendees, speakers, staff and venue personnel
• comply with reasonable directions from Elite Summit Conferences and venue staff
• comply with venue rules
• comply with applicable laws
• avoid conduct that is unsafe, threatening, discriminatory, harassing or seriously disruptive

We may remove an attendee from a conference where we reasonably consider their behaviour to be unsafe, threatening, seriously disruptive or inappropriate.

Where an attendee is removed because of their conduct, a refund will not generally be provided, except where required by law.

13. Alcohol

Some Elite Summit Conferences may include alcoholic beverages as part of a registration dinner, networking event or other advertised inclusion.

The provision and consumption of alcohol is subject to:

• applicable laws
• venue rules
• responsible service of alcohol requirements

The inclusion of drinks in a conference registration does not guarantee that alcohol will be served to any particular attendee.

Attendees are responsible for their own alcohol consumption and behaviour.

Venue or event staff may refuse alcohol service where appropriate.

14. Professional development

The professional development content, learning hours and format of each conference will be described on the relevant conference page.

Where a conference advertises a specified number of professional development hours, attendees may be required to complete specified:

• conference sessions
• online learning
• attendance requirements
• participation requirements

to receive confirmation of those professional development hours.

Elite Summit Conferences does not guarantee that a conference will meet the registration, accreditation or continuing professional development requirements of every professional association, employer, teacher registration authority or other body unless this is expressly stated for the relevant conference.

Attendees are responsible for determining whether conference professional development is suitable for their individual professional requirements.

15. Certificates

Where a conference includes a Certificate of Attendance and Professional Development, the certificate may be subject to completion of specified attendance or learning requirements.

Certificates may include:

• attendee name
• conference name
• conference dates
• professional development hours
• learning format
• other relevant conference information

Attendees are responsible for providing their correct name and information for certificate purposes.

Elite Summit Conferences may withhold a certificate where required learning or participation requirements have not been completed.

16. Speakers and conference content

Views and opinions expressed by speakers, presenters or attendees are their own and do not necessarily represent the views of Elite Summit Conferences.

Conference content is provided for professional development and general educational purposes.

It is not intended to replace:

• legal advice
• financial advice
• tax advice
• medical advice
• other individual professional advice

Attendees are responsible for considering how conference information applies to their own role, organisation and circumstances.

17. Tax information

Information on the Elite Summit Conferences website about possible tax deductions is general information only.

Elite Summit Conferences does not provide tax advice and does not guarantee that:

• a conference registration
• travel
• accommodation
• meals
• other expenses

will be tax deductible for a particular attendee.

Tax treatment depends on individual circumstances.

Attendees should obtain advice from their accountant, tax adviser or other appropriately qualified professional.

18. Photography and recording

Elite Summit Conferences may photograph or record conference activities for:

• event documentation
• website content
• social media
• marketing
• promotion of future Elite Summit Conferences

Attendees may appear incidentally in photographs or recordings taken in conference and networking environments.

Where practical, an attendee who does not wish to be intentionally featured in identifiable promotional photography should notify Elite Summit Conferences.

Attendees must not make commercial recordings of conference presentations or reproduce conference content without permission.

19. Intellectual property

Conference materials, presentations, online learning content, branding, website content and other materials may be protected by copyright or other intellectual property rights.

Unless expressly permitted, attendees must not:

• reproduce conference materials
• distribute conference materials
• sell conference materials
• publicly publish conference materials
• use conference content for commercial training
• record complete conference presentations

without the permission of Elite Summit Conferences or the relevant rights holder.

Reasonable personal note-taking and use of materials for the attendee's own professional development is permitted.

20. External websites and registration platforms

The Elite Summit Conferences website may contain links to external websites and third-party services.

Registration may be processed through an external registration or payment platform.

Third-party services may have their own:

• terms and conditions
• privacy policies
• payment conditions
• security processes

Elite Summit Conferences is not responsible for the operation or content of an independent third-party website, except to the extent required by law.

21. Website information

We make reasonable efforts to keep information on the Elite Summit Conferences website accurate and current.

Conference information may be updated as planning progresses.

This may include:

• venue information
• speakers
• program details
• registration availability
• sponsorship information

Website content is provided in good faith.

If there is an obvious error in published conference information or pricing, we may correct the error and contact affected customers where appropriate.

22. Australian Consumer Law

Our services come with rights and guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Where these Terms and Conditions are inconsistent with a right or remedy that applies under Australian Consumer Law, the applicable law will prevail.

23. Liability

To the maximum extent permitted by law, Elite Summit Conferences is not responsible for loss or damage arising from:

• independently arranged travel or accommodation
• third-party providers
• loss or theft of personal property
• an attendee's failure to obtain appropriate travel documentation
• an attendee's personal decision not to attend
• circumstances beyond our reasonable control

Nothing in these Terms and Conditions excludes liability that cannot be excluded under Australian law.

24. Privacy

Personal information collected by Elite Summit Conferences will be handled in accordance with our Privacy Policy.

Our Privacy Policy is available on our website.

25. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

The current version will be published on the Elite Summit Conferences website with the date it was last updated.

The Terms and Conditions applying to a conference registration will be the terms made available at the time of registration, subject to any changes required by law.

26. Governing law

These Terms and Conditions are governed by the laws of Queensland, Australia.

The parties submit to the jurisdiction of the courts and tribunals of Queensland and any courts entitled to hear appeals from them.

27. Contact us

Questions about these Terms and Conditions can be sent to:

Elite Summit Conferences

Email: info@elitesummit.com.au